Returns

By placing an order with us, you confirm your agreement to our terms and conditions Should you have any questions about these terms we suggest you contact us prior to placing the order. We want you to be completely satisfied with your purchase and are happy to offer a refund or replacement of items returned to us subject to the terms and conditions below. 

Good are returned to us within 14 days of receipt providing: 

The returned product is unused, in its original packaging, with any labels still attached, and otherwise in a condition enabling us to sell the product as new. For all orders you will be required to return your items to our return address at your own cost. Alternatively, you may opt for a refund instead providing the above conditions are met. 

Our returns address is as follows: 
Performance Dog 
The Old Hen House 
St Martin’s Farm 
Zeals 
Warminster 
BA12 6NZ